AGB

Last updated: 31 August 2026

Welcome to Kelly Reese Angels.

These Terms of Service (“Terms”) apply when you visit our website, use our Services or place an order with Kelly Reese Angels.

By placing an order with us, you agree to these Terms. Please read them carefully before completing your purchase.

Nothing in these Terms limits or excludes any consumer rights that cannot legally be excluded under applicable Dutch or European law.

1. ABOUT KELLY REESE ANGELS

Kelly Reese Angels is a fashion brand offering clothing and related products through our online store.

Our webshop is powered by Shopify.

Our contact details are:

Kelly Reese Angels
Email: kellyreeseangels@gmail.com

2. OUR PRODUCTS

We make every effort to describe and display our products accurately.

Product information may include:

Available sizes;
Colours;
Materials;
Fit information;
Measurements;
Product photographs;
Digital mock-ups or visual representations.

Because clothing, fabrics and production methods can vary slightly, minor differences may occur between an image shown online and the physical product you receive.

These differences may result from factors such as:

Screen and display settings;
Lighting;
Fabric texture;
Dye-lot variations;
Printing or production techniques;
Normal manufacturing tolerances.

Minor variations that are inherent to the manufacturing process do not automatically mean that a product is defective.

3. ORDERS

When you place an order, you are responsible for checking that the information you provide is accurate and complete.

This includes:

Your name;
Email address;
Shipping address;
Billing information;
Product selection;
Size;
Colour;
Quantity.

After you place your order, you may receive an order confirmation by email.

An order is subject to acceptance by Kelly Reese Angels.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

Suspected fraud;
Incorrect pricing caused by an obvious error;
Product unavailability;
Payment failure;
Incorrect or incomplete order information;
A technical error affecting the order.

If we cancel an order after payment has been received, the applicable amount will be refunded.

4. ORDER PROCESSING

Some Kelly Reese Angels products may enter processing or production shortly after an order has been placed.

Processing times can vary depending on:

The product;
Order volume;
Production requirements;
Availability;
Delivery destination.

Estimated processing or delivery times shown on our website are estimates unless we expressly agree to a specific guaranteed delivery date.

5. ORDER CANCELLATIONS

If you have made a mistake when placing your order or would like to request a cancellation, please contact us as quickly as possible.

Where an order has already entered processing or production, we may no longer be able to stop or change it.

Any cancellation restrictions in this section do not affect a statutory right of withdrawal where such a right applies to your purchase.

Please see our Refund & Return Policy for further information.

6. PRICES & PAYMENT

All prices displayed on our website are shown in the currency indicated on the website and include applicable taxes where required.

Any applicable shipping costs or other charges will be displayed before you complete your order.

We may change our prices at any time. Price changes do not affect orders that have already been accepted, except where an obvious pricing error has occurred and applicable law permits us to correct it.

Payment must be made using one of the payment methods available during checkout.

Payment services may be provided by Shopify and/or independent payment providers.

Kelly Reese Angels does not necessarily receive or store your complete payment card information.

7. DISCOUNT CODES & PROMOTIONS

From time to time, Kelly Reese Angels may offer discount codes, launch promotions or other promotional offers.

Unless stated otherwise:

Promotions cannot be exchanged for cash;
Discount codes may be subject to an expiry date;
Discount codes may be limited to selected products;
Multiple discount codes may not be combinable;
Promotions may be subject to additional conditions disclosed at the time of the offer.

We reserve the right to refuse the use of a promotional code where it has been obtained or used fraudulently or contrary to the terms of the promotion.

8. SHIPPING & DELIVERY

Shipping options, costs and estimated delivery times will be provided on our website or during checkout where applicable.

Delivery times may be affected by circumstances outside our reasonable control, including:

Carrier delays;
Customs procedures;
Severe weather;
Strikes;
Transportation disruptions;
Other exceptional circumstances.

We will remain responsible for fulfilling our legal obligations regarding delivery.

Where Kelly Reese Angels arranges the shipping carrier, responsibility for the goods remains with us until the goods have been delivered to you or to a person designated by you, in accordance with applicable law.

Please ensure that the delivery address provided at checkout is correct.

If you realise that you have entered an incorrect address, please contact us immediately. We cannot guarantee that an address can be changed once an order has entered fulfilment or has been shipped.

9. DELIVERY PROBLEMS

If your order has not arrived within the expected delivery period, please contact us so that we can investigate the shipment.

If tracking information states that a parcel has been delivered but you have not received it, please contact us as soon as possible.

We may ask you to:

Check with other members of your household;
Check with neighbours where appropriate;
Check the delivery location;
Provide additional information required for a carrier investigation.

Your statutory rights regarding delivery remain unaffected.

10. RETURNS, EXCHANGES & REFUNDS

Returns, exchanges, refunds and rights of withdrawal are governed by our separate Refund & Return Policy.

Please review this policy before placing your order.

Where applicable consumer law provides you with a statutory right of withdrawal, guarantee, repair, replacement, price reduction or refund, nothing in these Terms or our Refund & Return Policy removes those rights.

11. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

We want every Kelly Reese Angels order to arrive as intended.

If you receive an item that is:

Damaged;
Defective;
Incorrect;
Affected by a manufacturing or printing error;

please contact us as soon as reasonably possible after discovering the issue.

We may request photographs of:

The product;
The defect or damage;
The packaging;
The shipping label.

This information helps us investigate what happened and determine the appropriate solution.

Depending on the circumstances and your legal rights, an appropriate solution may include repair, replacement, a price reduction or refund.

12. SIZING

Customers are responsible for reviewing the sizing information provided on the relevant product page before ordering.

Fit may vary depending on the design and style of the garment.

If you are uncertain about which size to order, you can contact Kelly Reese Angels before purchasing for sizing guidance.

Any sizing guidance we provide is intended to assist you and cannot guarantee a particular fit because body shape and personal fit preferences vary.

13. INTELLECTUAL PROPERTY

Unless otherwise stated, all intellectual property relating to Kelly Reese Angels belongs to Kelly Reese Angels or is used by us with permission.

This includes, where applicable:

Brand names;
Logos;
Angel-wing designs;
Artwork;
Clothing designs;
Graphics;
Photographs;
Videos;
Product imagery;
Website content;
Written content;
Slogans and other original brand material.

You may not reproduce, copy, distribute, sell, commercially exploit, modify or use our protected content without prior written permission, except where permitted by law.

Purchasing a Kelly Reese Angels product does not transfer ownership of any intellectual property associated with the design or brand.

14. ACCEPTABLE USE OF OUR WEBSITE

You may not use our website or Services:

For unlawful or fraudulent purposes;
To interfere with the operation or security of the website;
To transmit malicious software or code;
To attempt unauthorised access to our systems;
To infringe the intellectual property rights of Kelly Reese Angels or another party;
To provide deliberately false or misleading information.

We may restrict access to our Services where reasonably necessary to protect Kelly Reese Angels, our customers or our systems.

15. THIRD-PARTY SERVICES

Our webshop may contain or use services provided by third parties, including:

Shopify;
Payment providers;
Shipping providers;
Analytics providers;
Social media platforms;
Marketing services.

Third-party services may be governed by their own terms and privacy policies.

Kelly Reese Angels is not responsible for independently operated third-party websites or services except to the extent responsibility cannot legally be excluded.

16. LIABILITY

Kelly Reese Angels will perform its obligations with reasonable care and in accordance with applicable law.

To the extent permitted by law, we are not responsible for losses that:

Were not reasonably foreseeable;
Result from information incorrectly supplied by the customer;
Result from misuse of a product;
Result from circumstances outside our reasonable control, except where the law places responsibility on us.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms excludes statutory consumer rights relating to defective products, non-conforming products, delivery obligations or other mandatory consumer protections.

17. FORCE MAJEURE

Kelly Reese Angels will not be responsible for a delay or failure to perform an obligation where this is caused by circumstances outside our reasonable control, to the extent permitted by applicable law.

Such circumstances may include:

Natural disasters;
Extreme weather;
War or civil unrest;
Government restrictions;
Major transport disruptions;
Strikes;
Widespread telecommunications or infrastructure failures.

Where such circumstances materially affect your order, we will take reasonable steps to communicate with you and fulfil our legal obligations.

18. PRIVACY

The processing of personal information through our website and Services is governed by our Privacy Policy.

Please review our Privacy Policy for information about how Kelly Reese Angels collects, uses, stores and shares personal information.

19. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to:

Our business;
Our Services;
Technology;
Applicable laws or regulations.

The updated Terms will be published on our website together with a revised “Last updated” date.

Unless otherwise required by law, updated Terms apply to orders placed after the updated Terms take effect.

20. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

21. GOVERNING LAW

These Terms and purchases made through Kelly Reese Angels are governed by Dutch law.

If you are a consumer living elsewhere in the European Union or European Economic Area, this choice of law does not deprive you of mandatory consumer protections that apply to you under the laws of your country of residence.

22. CONTACT

If you have questions regarding these Terms of Service, your order or our Services, please contact:

Kelly Reese Angels
Email: kellyreeseangels@gmail.com